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Ecommerce Website Support: How The Digital Studios can help.

If you’re ready to partner with an eCommerce agency, or are simply hoping to learn more about website support in general, then you’re in the right place.

From design (and development), to eCommerce SEO, email marketing, paid media and more; we explore what’s on offer when it comes to eCommerce website support, so you know what to expect when working with an agency like The Digital Studios.

eCommerce Design

Design is ever evolving and should never stay static. Your website demographics and the type of audience you’re hoping to target will also continue to change and grow. Outdated design is a big no-no and you should ideally revisit and refresh your website, season to season. 

If this feels like it might be a bit too onerous a task, that’s where a specialist third party agency like The Digital Studios can really add value. Not only are we experts in our field, with a wealth of knowledge and experience to boot, but we strongly believe that sometimes it just takes a fresh pair of eyes and some clever little tweaks to truly transform the marketability of a website. Simple fixes such as adding images and changing your website icons might be all you need. Equally, we are also proud to say that our portfolio also includes a number of complete website revamps too.

eCommerce Development

Again, plenty of food for thought here. Development support can cover basic debugging and error fixes (or in simple terms, the investigation and resolution of existing onsite issues) such as a contact form which isn’t working, mis-styled content, or an error with one of your payment options, e.g.

You may also want to think about development in a more proactive way too, by making changes and improvements to your site. Things like new page layouts, updates to page styling and / or boosting page functionality are all key considerations.

Whatever your development needs, we are here to help.

Website Support & Maintenance

Great support should incorporate management and monitoring of regular updates (and other key technical requirements) and a good provider will ensure that the websites they are responsible for are fully optimised in terms of performance over time.

We are committed to helping our clients to manage their sites well.

It doesn’t matter how much input you require; from updates to analytics, usability to security, or a complete package of care, from top to bottom, we are up for the challenge and you can be assured that The Digital Studios will cover all bases when it comes to offering targeted and affordable support.

 

And finally….

eCommerce websites require focus and attention. The most successful of these are certainly the ones who employ dedicated and professional support; people whose time and energy is devoted to keeping the sites they are responsible for at the top of their game. 

The sole aim of any eCommerce site is to maximise income potential and therefore, simple things like poor load speed, outdated and low quality imaging, and/ or the appearance of the dreaded red triangle (denoting a security issue) are all things which will deter potential customers from committing to buying.

An eCommerce website maintenance package doesn’t have to break the bank and it doesn’t have to be all-encompassing. A package can be tailored to individual requirements and can cover a range of needs from a whole site health check, to simply monitoring the basics of keeping your site running well. The Digital Studios are proud to work with a broad range of clients, from start ups, to pet projects, conglomerates and corporates so if your eCommerce site needs a bit of tlc, we’d love to be the ones to help you out with your project, no matter how big or small.

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